Terms and Conditions

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Effective Date: 16/12/2025

1. Introduction

OZ DANIEL INTERNATIONAL TRAVEL SERVICES TRADING COMPANY LIMITED (“OZDANIEL”) operates the website www.ozdaniel.vn, which provides Vietnam visa services for agents. These Terms and Conditions (“Terms”) govern the use of the website and the services provided by OZDANIEL.

2. Definitions

  • “Agent” refers to an individual or organization that uses the website to obtain Vietnam visa services for their clients.
  • “Client” refers to an individual who receives Vietnam visa services through an Agent.
  • “Services” refer to the Vietnam visa services provided by OZDANIEL through the website.
  • “Website” refers to www.ozdaniel.vn

3. Use of the Website

  • By using the website, Agents acknowledge that they have read, understood, and agree to be bound by these Terms.
  • Agents must provide accurate and complete information when using the website.
  • Agents are responsible for maintaining the confidentiality of their account and password.

4. Services

  • OZDANIEL provides Vietnam visa services, including but not limited to, visa application, visa approval, and visa delivery.
  • OZDANIEL reserves the right to modify or discontinue the Services at any time without notice.
  • OZDANIEL does not guarantee the approval of any visa application.

5. Payment Terms

  • Agents must pay for the Services in accordance with the payment terms specified on the website.
  • OZDANIEL accepts various payment methods, including but not limited to, credit cards, bank transfers, and online payment gateways.
  • Agents are responsible for any payment processing fees.

6. Refund Policy

  • OZDANIEL provides refunds in accordance with the refund policy specified on the website.
  • Agents may request a refund if the visa application is rejected or if OZDANIEL fails to provide the Services.
  • OZDANIEL reserves the right to deduct any administrative fees from the refund amount.

7. Liability

  • OZDANIEL is not liable for any damages or losses arising from the use of the website or the Services, including but not limited to, direct, indirect, incidental, special, or consequential damages.
  • OZDANIEL is not liable for any delays or failures in providing the Services, including but not limited to, delays or failures caused by third-party providers or government agencies.

8. Indemnification

  • Agents agree to indemnify and hold harmless OZDANIEL, its officers, directors, employees, and agents, from and against any claims, damages, losses, liabilities, costs, and expenses arising from the use of the website or the Services.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Vietnam.
  • Any disputes arising from the use of the website or the Services shall be resolved through arbitration in accordance with the rules of the Vietnam International Arbitration Centre.

10. Changes to Terms

  • OZDANIEL reserves the right to modify or update these Terms at any time without notice.
  • Agents agree to review these Terms regularly and acknowledge that they are bound by the most current version of these Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

OZ DANIEL INTERNATIONAL TRAVEL SERVICES TRADING COMPANY LIMITED

TS1-04.21, 4th floor, Officetel area, The Tresor building, 39-39B Ben Van Don street, Ward 12, District 4, Ho Chi Minh City, Vietnam

Phone: +84 877 280 789

By using the website, Agents acknowledge that they have read, understood, and agree to be bound by these Terms.